What We Collect and Why We Use It
When you open an account with us, we collect the information you provide — your name, contact details and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record session data: device type, IP address and the pages you move through.
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This data has a single purpose: to verify your identity, process your deposits and withdrawals, and keep the account secure against unauthorised access. We do not sell your personal data to third parties. We share only what is strictly necessary — for example, transaction references passed
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to a payment processor so your bKash or Nagad transfer clears correctly. Third-party sharing is governed by data-processing agreements. If you contact our support team, the conversation record is stored so we can follow up on open queries. Retention periods vary by data type: transaction records
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are kept for as long as required under applicable law; session logs are held for a shorter period and then purged. You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion where no legal
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retention obligation applies. Eligibility for account access and the rights available to you depend on your local law and the eligible region you access the service from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.